Refund and Returns Policy

Return Policy

Returns and Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns and exchanges within 30 days of the original purchase date.

Eligibility:
To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received. Any items that show signs of wear or damage may not be eligible for return or exchange.

Return Process:

Contact Customer Support: Before returning an item, please contact our customer support team to initiate the return process.
Provide Details: Please provide your order number and a brief explanation of the reason for the return or exchange.
Return Authorization: Once your return request is approved, we will provide you with a Return Authorization number and instructions on how to return the item.
Ship the Item: Pack the item securely and ship it back to us using a trackable shipping method. Please include the RA number on the package.
Receive Refund or Exchange: Once we receive the returned item and verify its condition, we will process your refund or exchange within 14 business days. Refunds will be issued to the original form of payment.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will provide a replacement or refund as per our policy.

Contact Us:
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer support team for assistance.